SEAN ROBINSON
Sean was commissioned to review XIT's
business systems.
This was done with XIT's staff and at our
offices in May and June of 2009.
Sean Robinson - Sean Robinson Business Consultant
"Many small and medium size enterprises choose to outsource their technology requirements and support. This is a decision generally driven on the basis of cost. From my experience, this decision should be made as a strategic decision to outsource your technology capability. By this I mean that a conscious decision needs to be made on both cost and the ability to access greater skills and insight through outsourcing to a specialist technology provider.
I have found XIT to be an excellent provider of technology outsourcing solutions. Their breadth and depth of technical expertise enables clients to access high quality support and advice at a price point not obtainable 'in house'. Another important factor in the decision to outsource is the commitment that your organisation requires from your technology provider. My experience with XIT has given me an insight into the commitment throughout the organisation to service excellence and a passion for meeting and exceeding client expectations. A key element in supporting this commitment to service excellence are the business processes and systems underpinning the XIT business. These are well embedded and fit for purpose, giving both XIT and their clients the confidence to focus solely on your technology needs."